Privacy Policy

This privacy notice provides you with details of how we collect and process your personal data through your use of our sitewww.enjoi.co.uk

enjoi.co.uk accept that we are the data controller and are responsible for personal data acquired via our website. It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us atinfo@enjoi.co.uk  

By providing us with your data, you warrant to us that you are over 12 years old.

What data do we collect about you, for what purpose and on what ground we process it?

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following categories of personal data about you:

Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details and purchase details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain backups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

We will only use your personal data for a purpose it wascollected for or a reasonably compatible purpose if necessary. For moreinformation on this please email us at info@enjoi.co.uk. In case we need to useyour details for an unrelated new purpose we will let you know and explain thelegal grounds for processing.

We may process your personal data without your knowledge orconsent where this is required or permitted by law.

We do not carry out automated decision making or any type ofautomated profiling.

How We Collect Your Personal Information

We may collect data about you by you providing the datadirectly to us (for example by filling in forms on our site or by sending usemails). We may automatically collect certain data from you as you use ourwebsite by using cookies and similar technologies. Please see our cookie policyfor more details about this.

We may receive data from third parties such as analyticsproviders such as Google based outside the EU, advertising networks such asFacebook based outside the EU, such as search information providers such asGoogle based outside the EU, providers of technical, payment and deliveryservices, such as data brokers or aggregators.

We may also receive data from publicly available sourcessuch as Companies House and the Electoral Register based inside the EU.

Marketing Communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt-out of receiving marketing emails from us at anytime.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at info@enjoi.co.uk at any time.

If you opt-out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

Disclosures of your Personal Data

We may have to share your personal data with the parties set out below:

Other companies in our group who provide services to us. Service providers who provide IT and system administration services. Professional advisers including lawyers, bankers, auditors and insurers Government bodies that require us to report processing activities. Third parties to whom we sell, transfer, or merge parts of our business or our assets. Courier partner in order to take out delivery of services and products

We require all third parties to whom we transfer your datato respect the security of your personal data and to treat it in accordancewith the law. We only allow such third parties to process your personal datafor specified purposes and in accordance with our instructions.

 

International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

 

Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

 

We have procedures in place to deal with any suspectedpersonal data breach and will notify you and any applicable regulator of abreach if we are legally required to.

 

Data Retention

We will only retain your personal data for as long asnecessary to fulfil the purposes we collected it for, including for thepurposes of satisfying any legal, accounting, or reporting requirements.

 

When deciding what the correct time is to keep the data forwe look at its amount, nature and sensitivity, potential risk of harm fromunauthorised use or disclosure, the processing purposes if these can beachieved by other means and legal requirements.

 

For tax purposes the law requires us to keep basicinformation about our customers (including Contact, Identity, Financial andTransaction Data) for six years after they stop being customers.

 

In some circumstances we may anonymise your personal datafor research or statistical purposes in which case we may use this informationindefinitely without further notice to you.

 

Your Legal Rights

Under data protection laws you have rights in relation toyour personal data that include the right to request access, correction,erasure, restriction, transfer, to object to processing, to portability of dataand (where the lawful ground of processing is consent) to withdraw consent.

 

If you wish to exercise any of the rights set out above,please email us at info@enjoi.co.uk

 

You will not have to pay a fee to access your personal data(or to exercise any of the other rights). However, we may charge a reasonablefee if your request is clearly unfounded, repetitive or excessive or refuse tocomply with your request in these circumstances.

 

We may need to request specific information from you to helpus confirm your identity and ensure your right to access your personal data (orto exercise any of your other rights). This is a security measure to ensurethat personal data is not disclosed to any person who has no right to receiveit. We may also contact you to ask you for further information in relation toyour request to speed up our response.

 

We try to respond to all legitimate requests within onemonth. Occasionally it may take us longer than a month if your request isparticularly complex or you have made a number of requests. In this case, wewill notify you.

 

Third-Party Links

This website may include links to third-party websites,plug-ins and applications. Clicking on those links or enabling thoseconnections may allow third parties to collect or share data about you. We donot control these third-party websites and are not responsible for theirprivacy statements. When you leave our website, we encourage you to read theprivacy notice of every website you visit.

 

Cookies

You can set your browser to refuse all or some browsercookies or to alert you when websites set or access cookies. If you disable orrefuse cookies, please note that some parts of this website may becomeinaccessible or not function properly. For more information about the cookieswe use, please see here.